We are busy writing, recording and compiling a number of bespoke e-learning packages for you and your colleagues to utilise at a time convenient to you. I appreciate that not every organisation has the time or the budget to bring in a consultant or subject matter expert to deliver these services to share knowledge with colleagues. So I have carefully selected topics which I have been contacted about the most over the past few years.
Online Courses and Downloadable Reports & Templates
- Business Planning + Audio Guide
- Business Planning + Audio Guide + 1 hour review session
- A Guide to Excellent Customer Experience
- A Guide to Sales & Marketing
- A Guide to Customer Retention
UK Utility Industry Specific Courses & Reports
- A Guide to Becoming a Fully Licensed Energy Supplier
- A Guide to Becoming a White Label Energy Provider
- Market Messaging
- Understanding Regulation & Compliance
- Understanding Smart Metering
- Understanding the Settlements Process
- Billing Processes and Procedures
- Understanding Dataflows
- A UK Markets Overview (Report)
If you are looking for 1-2-1 support from someone who has worked in the industry for 18 years in a variety or roles, then book your complimentary discovery call today to see how I can support you.
1-2-1 coaching packages are available to help to guide you through new work areas, improve skills in an area you operate or manage. If you want to understand more about the UK Energy Markets, Improve sales and revenue or customer service. I can support you on a number of topics related to the UK Energy Markets. Think of me as your go to person – always there to answer questions, querys and to point you in the right direction.